State, regional, and local officials welcomed IntelliHARTx, LLC to Kingsport, Tennessee’s Downtown
today. The healthcare revenue cycle business, that has a specific focus on healthcare patient balance
accounts, announced that it will employ 100 people within a year and forecasts between 350 and 500
new jobs within four years of opening its Kingsport offices this fall. Company officials also said they are
expanding operations by locating a major ITx Patient Contact Center in Northeastern Tennessee to
complement their Patient Contact Center in Findlay, Ohio.
ITx Co-Founder, President and Chief Executive Officer, John Kunysz, stated “We’ve had an incredible
reception and growth in Findlay, Ohio and felt Kingsport, Tennessee was the perfect match to
complement our operations as our business continues to expand due to our unique ‘Patients, Not
Debtors ITx Core Values’™ and the way we treat patients.”
City of Kingsport, Tennessee Mayor, Dennis Phillips, stated, “It is very exciting to have entrepreneurs
like John Kunysz and IntelliHARTx invest in your community. ITx had the opportunity to expand their
business in various locations and chose Kingsport. Exciting things happen when communities express
a desire for an opportunity to actively engage with the business leaders as they consider expansion.
Employees of ITx will have the ability to earn much more than minimum wage and it is opportunities like
this that we must continue to take advantage of and seek out. Our sincere thanks to John and the
IntelliHARTx leadership for choosing Kingsport.”
The company has entered into lease agreements on several Downtown properties owned and
managed by Urban Synergy, to create a Downtown campus including space in the First National Bank
and Progress Building on Broad Street and the historic Mills Motor Company building on Commerce
Street. The ITx Patient Contact Center will open in January 2015 once construction is finished on that
property. While the company plans to employ about thirty positions immediately, officials said they
expect to increase employment 20-30 people a month until the facility is at capacity.
“We were extremely fortunate to partner with Urban Synergy to develop our Downtown Kingsport,
Tennessee campus. John and Angela Vachon have a unique vision for urban historicalization and
redevelopment that matches our vision for workspaces that attract top talent and increase team
member satisfaction and productivity”, stated Kunysz.
Urban Synergy CEO/Co-Founder, John Vachon, stated “IntelliHARTx’s decision to invest and locate in
Downtown Kingsport is a testament to the energy and momentum of Downtown’s revitalization. The
addition of their workforce will add to the current 20,000+ jobs within a mile of Downtown and will
certainly bolster the growing number of restaurants, retail shops, and residential lofts in the Downtown
core. The ITx leadership group has been outstanding to work with and we look forward to continuing to
provide upscale, urban spaces that unite with their vision as they grow and revolutionize this sector of
the healthcare industry.”
